Shipping policy

Ike Mana Shipping Policy

Last Updated: 10/4/2024

Revised: 12/9/2024

Overview
At Ike Mana LLC, we are committed to delivering your orders accurately, on time, and in excellent condition. This Shipping Policy outlines the details regarding shipping methods, delivery times, and any associated fees.

1. Shipping Methods

We offer several shipping options to meet your needs. The available shipping methods may include:

• Standard Shipping
  
• Expedited Shipping

2. Processing Time

Normal Orders

All normal orders are processed within 4-6 weeks. Orders may or may not be shipped or delivered on weekends or holidays. If we experience high demand or adverse weather conditions, shipping times may be extended. You will be notified via email or sms (if applicable) if there are any significant delays in shipping your normal order.

Pre-Orders

For pre-orders, processing times may vary. Please refer to the product description for estimated shipping dates associated with pre-ordered items. Typically, pre-orders will ship within 6-8 weeks from pre-orders ending. We will keep you informed via email or sms (if applicable) regarding the status of your pre-order and any expected delays.

3. Shipping Rates

Shipping costs are calculated at checkout based on your selected shipping method, the weight of the items, and your shipping location. Free shipping may be offered on qualifying orders.

4. Delivery Times

Estimated delivery times depend on your location and the shipping method selected at checkout. Does not include processing time. Typical delivery times are as follows:

• Standard Shipping: 5-8 business days
• Expedited Shipping: 2-3 business days 
  • Excluded from pre-orders

5. International Shipping

We currently (do not) offer international shipping to select countries. Additional shipping charges and customs duties may apply. Please note that delivery times for international orders may vary.

6. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can track your order on our website or through the carrier's website.

7. Lost or Damaged Items

If your order is lost or damaged during shipping, please contact us at info@ike-mana.com within 48 Hours of the expected delivery date. We will assist you in resolving the issue.

8. Changes to the Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns regarding our shipping policy, please contact us at:

Email: info@ike-mana.com